1. General Return Policy
At Flash Services LLC, we want you to be completely satisfied with your purchase. If you are not fully satisfied, you may return most items within 30 days from the date of delivery. Please review our guidelines for returns below.
2. Eligibility for Return
To be eligible for a return:
- The item must be in its original condition, unused, and with all packaging and accessories intact.
- The return must be initiated within 30 days from the date of delivery.
- A receipt or proof of purchase is required for returns.
3. Non-returnable Items
Certain items cannot be returned, including but not limited to:
- Gift cards
- Items that are marked as non-returnable at the time of purchase
- Digital products or services
4. Return Process
To return an item:
- Contact our customer service team at info@hpsprinter.site or call +1 888-696-1080 to initiate the return.
- We will provide you with a return authorization and instructions on how to send the item back to us.
- Customers are responsible for return shipping fees unless the item is defective or we made an error in your order.
5. Refund Process
Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If the return is approved:
- We will issue a refund to your original payment method.
- Refunds may take 7-10 business days to process, depending on your payment provider.
- Shipping fees are non-refundable unless the item was defective or an error was made in the order.
6. Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at info@hpsprinter.site or +1 888-696-1080 within 7 days of delivery. We will arrange for a return, exchange, or full refund, depending on your preference.
7. Exchanges
If you would like to exchange an item for a different size, color, or model, please contact us for assistance. Exchanges are subject to product availability and must meet our return eligibility requirements.
8. Restocking Fees
Some items may incur a restocking fee, which will be specified at the time of return request.
9. Customer Service
If you have any questions or need assistance with a return or refund, please feel free to reach out to our customer service team at:
- Email: info@hpsprinter.site
- Phone: +1 888-696-1080